Shipping policy
At Restyled Luxury, we aim to provide a seamless and efficient shopping experience. Our shipping policy ensures that your preloved treasures arrive promptly and in excellent condition.
Shipping Rates and Delivery Times:
Shipping rates are calculated at checkout based on your location and selected shipping method.
We offer the following shipping options:
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Standard Shipping
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Express Shipping
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Free Shipping on orders over $150 (Standard Shipping)
Order Processing:
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Orders are processed within 1-2 business days.
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You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your Order:
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Once your order has been shipped, you will receive an email with a tracking number and link.
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You can track your order through our website or the carrier’s website using the provided tracking number.
Shipping Restrictions:
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We currently ship to most countries worldwide. Please note that some restrictions may apply.
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Orders with delivery addresses outside of Australia may be subject to additional customs duties and taxes, which are the responsibility of the customer.
Lost or Damaged Packages:
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In the rare event that your package is lost or damaged during transit, please contact our customer service team at support@restyledluxury.com.au.
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We will work with the carrier to resolve the issue and ensure you receive your items.
Shipping Address Changes:
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If you need to change the shipping address after placing an order, please contact us as soon as possible at support@restyledluxury.com
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We will do our best to update the address, but cannot guarantee changes can be made if the order has already been processed.
Questions or Concerns:
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If you have any questions or concerns about your order, please reach out to our customer service team at support@restyledluxury.com
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We are here to help and will respond to your inquiry promptly.
Thank you for shopping with Restyled Luxury. We appreciate your support in promoting sustainable fashion.